When is a permit charged?
When it is issued. Permits raised and abandoned before issue are not charged.
How do permit tokens work?
Buy a block of tokens up front on one invoice. A token is drawn down each time a permit is issued, so nobody is stopped mid-job waiting on a payment.
Does my client subsidise the permit?
Some principals and asset owners cover part or all of the cost for contractors on their programme. Contact us and we will tell you whether yours does.
Is there a platform or setup fee?
No. There is no annual platform fee and no per-seat licence. Implementation for larger programmes is quoted separately where custom criteria need loading.
What about subcontractors?
They use your account at no additional user cost. The permits they raise are charged the same as your own.
Does CivilSnap cost extra?
CivilSnap is priced separately, per completed record. Many customers run both; the permit and the capture are billed independently.
Do asset owners pay?
No. Asset owners publish their criteria and sign permits at no charge. The contractor raising the permit pays.
Can we agree a volume rate?
Yes. Programmes issuing consistently high permit numbers can move to a committed volume agreement.