What it replaces
A crew standing idle waiting for someone to arrive
2–4 hrs
Typical wait for a representative to reach a regional site
A full crew
Standing at the hole while the permit waits on one signature
Minutes
Time to complete the same approval over a recorded call
Permanent
The recording stays attached to the permit record
The call
Everyone on the same evidence at the same time
Recording · permit PS-4471
04:12
ZM
Zack Marks
Team leader, on site
DW
Dean Whitfield
Supervisor
IW
Icon Water
Asset owner
01
Add the approver from inside the permit
No separate invite, no meeting link to find. The permit already knows who has to sign, and calls them.
02
They arrive on the evidence, not a blank screen
The map, the located assets, the pot holes and the alignment are already on their screen when they join.
03
The crew walks the site live
Camera on the set-up, the pot holes and the proposed alignment. The approver directs where to look.
04
Questions answered at the hole
Anything unclear gets resolved on the spot instead of becoming a note and a callback.
05
They sign in the call
Approval, conditions or refusal — captured against their name while the call is still running.
The recording
The call is evidence, not a meeting
The recording saves to the permit file with everything else. Six months later, when someone asks what was agreed and on what basis, the answer is a video of the actual ground with the approver's voice on it.
What was actually seen
Not a description of the site. The site, on camera, at the moment of the decision.
Who agreed to what
The approver's voice, their conditions and their signature, all in one artefact.
Why the category was cleared
The evidence on screen when the decision was made, preserved with the decision.
Available for audit
Attached to the permit and reachable from the Subsurface record, years later.
Saved to permit PS-4471
Call recording · 06:48
Thu 13 Aug 2026 · 15:31
Approver · Icon Water, S. Nguyen
Signed in call
Conditions · hand dig within 500 mm
Added by approver
Site walk-through video
Attached before the call
Pot hole photos · 4 of 4
Reviewed on the call
Who gets what
Collaboration that costs nobody a day
The crew
Approval in minutes instead of a half day standing at the hole, and a clear answer on what they may do.
The supervisor
Eyes on the site without the drive, across multiple crews in a morning.
The asset owner
A real look at the ground near their network before they sign, without sending anyone out.
The principal
Permits closed on the day, with a recorded basis for every approval given across the programme.
Get every stakeholder on the same call
Approved in minutes, recorded forever, with nobody left waiting at the hole.
PermitSnap
Part of SubSurface Data, with CivilSnap and SubSurface Networks.
Rowan Isaacs · 0405 373 337